Phone: 702.895.0929

The Thomas & Mack Center and Cox Pavilion are committed to ensuring that every guest is provided a safe and pleasurable atmosphere. All three facilities recognize the needs of persons with disabilities and have met or exceeded the requirements of the Americans With Disabilities Act.

For more information please feel free to call: 702.739.FANS

Assisted Listening Devices

Assisted listening devices are available in exchange for identification cards at the Thomas & Mack Center. Devices are located at the Guest Relations Booth located on the main concourse at portals 1 and 20.


Designated parking is available for guests with disabilities at all four facilities. There are 52 spaces at the Thomas & Mack and six at the Cox Pavilion. Cox Pavilion and Strip view Pavilion events will also have access to Thomas & Mack Center disabled parking spaces. For your convenience, parking lot maps for the facilities are included in this section.

Drop - Off

Thomas & Mack Center
Guest needing special assistance and close access to the building entrances are welcome to be dropped off at entrance to the Thomas & Mack Center.

Cox Pavilion
Elevators are available inside the main lobby of the Thomas & Mack Center, guests attending events at the Pavilion will use these elevators as well.

Purchasing Tickets / Accessible Seating

All three venues offer accessible seating areas to accommodate all guests. Availability and type of accessible seating tickets will vary based on the venue and/or the type of event, and are subject to availability.

UNLVtickets offers two convenient ways to order accessible seating tickets.

Order your tickets by phone at 702.739.3267, and notify the ticket agent of your needs. You may also request accessible seating tickets online at by submitting the requested information directly to us via the web. UNLVtickets processes online requests for accessible seating tickets as soon as they are received, but heavy volume can result in delays. While you will receive an e-mail confirming your request from UNLVtickets within minutes, it could take up to 24 hours before a UNLVtickets specialist contacts you. Once the specialist does contact you, he or she will work with you to process and complete your request (subject to ticket availability).

After you purchase tickets you may still request special assistance by calling 702.895.3725.

All three facilities also provide guests with the following:

  • Lowered concession windows
  • Accessible restrooms throughout our facilities
  • Family restrooms
  • Wheelchair accessible ticket window

Further Assistance

Please call 702.895.0929